You can access the Custom Link Setup window in the Company section of the Administration page in Dynamics GP 2010 or at Tools>>Setup>>Company>>Custom Link. Here is a quick example of how you might leverage Custom Links to streamline your processes in Dynamics GP to drill back directly to shipment tracking information from Sales User-Defined Field Entry:
To setup this up for Federal Express, add a new Custom Link for your FedEx Shipping Method as follows:
You could setup a Tracking Number Custom Link for all Shipping Methods but each carrier has a unique page for tracking shipments. After setting up the Custom Link, in Sales User-Defined Field Entry, for documents with the Shipping Method for which you setup the Custom Link assigned; when clicking on the Tracking Numbers hyperlink you will be presented with the prompt entered in the Create/Modify Custom Link window.
When selected, the shipment tracking information for the tracking number you chose will be displayed in the web browser:
In this example, I don't have an actual shipment to track but notice how it did pull my tracking number on to the shipment tracking web page from Dynamics GP.
Some shipment tracking urls for common carriers are listed below:
U.S. Postal Service: http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do?origTrackNum=%1
There are many other great uses for Custom Links. I plan to explore some of those in future posts.